Privacy Policy

D&V by Diya and Vishwas, along with its subsidiaries and divisions, including (https://shopdandv.com/), is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. 

By accessing and using (https://shopdandv.com/), you consent to the collection, use, and processing of your personal data as described in this policy. We strongly encourage you to read this policy carefully to understand our practices regarding your personal information. 

If you have any questions, concerns, or requests regarding this policy, you may contact us at:

📞+91 90090 26364

📧 getintouch.dandv@gmail.com

Scope of the Policy: 

This policy applies to all users of (https://shopdandv.com/) and governs how we handle your personal information. However, it does not apply to third-party websites, services, or entities that are not owned, managed, or controlled by us. We recommend reviewing the privacy policies of any third-party services you interact with. 

At D&V by Diya and Vishwas, we value transparency and trust, ensuring that your data is handled securely and responsibly. By continuing to use our website, you acknowledge and accept the terms outlined in this Privacy Policy. 

For further privacy-related inquiries, please feel free to reach out to us. 

Information that maybe collected from you? : 

At (https://shopdandv.com/), we collect the details you provide during registration, along with information gathered from your interactions with our services, website, and other accessible platforms. 

Please note that (https://shopdandv.com/) does not collect or store your payment card details (such as credit/debit card number, expiration date, CVV, etc.). When making a purchase, you are automatically redirected to the acquiring bank’s secure payment gateway. All transaction details are captured on a protected payment page, encrypted using Industrial Strength Cipher, and securely transmitted to your card issuer for authorization. At no point during or after the transaction does (https://shopdandv.com/) have access to or store your complete card details.

Additionally, we may collect information related to your participation in promotional campaigns, contests, feedback submissions, and profile updates. Our system also monitors customer traffic patterns and website usage to enhance user experience and service quality. 

We collect only the information necessary for providing our services, which may include:

Automatically Collected Data 

When you interact with our website, we may receive and store certain anonymous information through web server logs and cookies, including but not limited to:

* Device & Network Details: 

* Computer identification data

* IP address assigned to your device 

* Domain server through which you access our services 

* Type of computer and web browser used

* Website Activity Tracking:

* Pages visited and links clicked 

* Frequency of page access 

* Items viewed, added to cart, or added to wishlist

Personally Identifiable Information 

While using our website, we may collect personal information such as: 

* Name (First & Last) 

* Email Address 

* Contact Details (Phone Number) 

* PIN/ZIP Code 

* Demographic Information (Age, Gender, Occupation, Education, Address, Owned Durables) 

* Personal Preferences & Interests (Books, Movies, Music, etc.) 

* User Feedback & Opinions on services, products, and features

Account Termination 

You may request to terminate your account at any time by emailing getintouch.dandv@gmail.com from the registered email ID with the subject line: “Please close my (https://shopdandv.com/) account.” Upon receiving your request, we will disable account access within two (2) working days. However, certain information may remain stored in our archives for legal, compliance, or record-keeping purposes, even after account deletion. For further inquiries regarding your privacy, please feel free to contact us. 

When/ How do we collect the information? : 

We collect anonymous traffic data when you visit our website to analyze user behavior and improve our services. 

Collection of Personally Identifiable Information 

We collect personally identifiable information when you: 

* Register an Account: During registration, you will be required to provide details such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, and interests. Upon registration, users may receive communications from (https://shopdandv.com/) (e.g., newsletters, updates). 

* Transact as a Guest: Even without registration, we collect essential information required for order fulfillment, such as name, email address, billing and shipping details, and contact number. 

We use this information to:

* Contact you regarding the services you are using or have shown interest in. 

* Process and fulfill your orders. 

* Facilitate billing and payment processes. 

* Reach out to you in case of any issues related to your order.

We are the sole owners of the information collected on our website and ensure that it is used only for legitimate business purposes.

Third-Party Links & External Websites 

Our website may contain links to external websites, including those under D&V by Diya and Vishwas. Websites owned by us follow the same privacy policy as (https://shopdandv.com/). However, we are not responsible for the privacy practices of third-party websites that we do not own, manage, or control. We encourage users to review the privacy policies of such websites before sharing any personal information. 

Public Forums & User-Generated Content 

At times, we may offer chat rooms, forums, instant messaging, message boards, and similar interactive features. Please note that any information shared in these public areas becomes accessible to the public. We do not control how this information is used and urge users to exercise caution when sharing personal details in such spaces. If you choose to participate in a bulletin board or chat room on our website, be aware that any personally identifiable information you disclose may be collected, read, or used by others, potentially leading to unsolicited messages. We are not responsible for any personal information you choose to share in public forums.

For any privacy-related concerns, please feel free to contact us

How is the information used? : 

We use your contact information to send you: 

* Password reminder and registration confirmation. 

* Special offers. 

* Changes in the service policies or terms of use. 

* Event based communications such as order information, renewal notices, invites, reminders etc. 

Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc. 

We use your personal information to: 

* Improve personalized features on our websites to enhance your shopping experience. 

* To contact you for your account / profile related matters or any other reason as may be necessary. 

* To provide the services requested by you example deliver merchandise ordered by you.

* To preserve social history as governed by existing law or policy

We use anonymous traffic information to: 

* Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes; 

* Recognize your usage privileges to our website.- Administer and manage smooth functioning of our website by diagnosing problems. 

* Track your session and activities so that we can understand better how people use our website. 

Who do we share your information with? : 

We do not rent or sell your information to any third parties. Your information is shared only with our authorized agents and alliance partners/third parties for the specific purposes outlined below. 

Agents : 

We engage trusted service providers, including external shipping companies and business associates, to fulfill orders, as well as credit/debit card processing companies to handle payments for purchases made on (https://shopdandv.com/). These entities are authorized to use personally identifiable information solely for the purpose of providing their respective services and are not permitted to retain, store, share, or use this information for any other purpose. 

Alliance Partners/ Third Parties : 

We may share your information with our alliance partners and third parties who collaborate with us or act on our behalf to enhance your shopping experience and provide related services. 

Additionally, aggregated, non-personally identifiable information may be shared with advertisers for analytical and marketing purposes. 

Certain essential details may be disclosed to our agents and alliance partners as required for order confirmations, deliveries, notifications, and other service-related communications. 

We do not disclose your personally identifiable information to third parties except in the following circumstances: 

* When required by law, including compliance with subpoenas, court orders, or official requests from legal authorities or law enforcement agencies. 

* When necessary to investigate, prevent, or take action against unlawful activities, suspected fraud, potential security threats, or violations of (https://shopdandv.com/) terms of use, or to defend against legal claims. 

* Upon obtaining your explicit consent. 

* When required to fulfill your requested products or services. 

We reserve the right to disclose personally identifiable information, including email addresses, as mandated by legal obligations or when we determine such disclosure is necessary to protect our legal rights or comply with judicial proceedings, court orders, or other legal processes affecting our websites. 

Ensuring the security of your personal information is of utmost importance to us. When you enter sensitive details (such as credit/debit card numbers) on our acquiring bank system or order forms, these details are encrypted using Secure Socket Layer (SSL) technology, as implemented by the payment gateway. 

We adhere to industry best practices to safeguard personal information during transmission and after receipt. However, while we employ stringent security measures, no method of transmission over the Internet or electronic storage can be guaranteed to be entirely secure. Consequently, we cannot provide an absolute assurance of security.

Technologies That Allow Us to Customize Your Experience: 

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website.

Web Beacons and Tracking Links: 

Web Beacons (also called clear gifs and pixel tags), tracking links, and/or similar technology consist of a few lines of code embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website. Web Beacons may relay information to third parties, such as our service providers, and may be used to track customer responses to certain advertising, better target interactive advertising, and enhance customer support and usability. If you reject our Cookies, you may limit your use of some of our website features. 

Cookies: 

We use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. 

What security procedures are in place information from loss, misuse or alteration? : 

To ensure the privacy and security of your personal information, we will verify your identity before granting access or making any modifications to your personally identifiable data. If you have registered a profile on (https://shopdandv.com/), your (https://shopdandv.com/) ID and password will be required to access and update your profile details. 

We have implemented appropriate physical, electronic, and managerial safeguards to protect your information against loss, misuse, or alteration. For instance, our servers are accessible only to authorized personnel, and your data is shared strictly on a need-to-know basis with designated team members to facilitate transactions and provide requested services. 

While we take all reasonable steps to maintain the confidentiality of your personally identifiable information, it is important to acknowledge that data transmissions over the Internet can never be entirely secure. By using this website, you agree that D&V by Diya and Vishwas shall not be held liable for any unauthorized disclosure of your information resulting from transmission errors or unauthorized third-party access. 

All data collected on (https://shopdandv.com/) is securely stored within our controlled database, which is housed on servers protected by firewalls and accessible only through password-protected authentication. However, despite the robustness of our security measures, no system can be considered entirely impenetrable. We cannot guarantee absolute security of our database, nor can we ensure that information transmitted over the Internet will not be intercepted. Additionally, any information voluntarily shared in discussion forums or public areas of the website may be accessible to anyone with internet access.

How can you correct inaccuracies in the information? : 

To update or correct any information you have provided, our website offers an option to make the necessary modifications online.

Policy Updates: 

We reserve the right to modify or update this policy at any time by posting a prominent notice on our website. Any changes will take effect immediately upon being published.

If we make any revisions to our privacy policy, we will update this privacy statement, the homepage, and other relevant sections of our website to ensure transparency regarding the information we collect, how we use it, and under what circumstances, if any, we disclose it. We encourage you to review this policy periodically, as we may amend it from time to time. In the event of significant changes, we will notify you either through this page or via a notice on our homepage. 

For any suggestions or feedback, please reach out to us at getintouch.dandv@gmail.com. 

Contact Information: 

For any queries, you can reach us at: Email: getintouch.dandv@gmail.com

Phone: +91 90090 26364 

E-mail: getintouch.dandv@gmail.com 

Thank you for choosing D&V by Diya and Vishwas. We appreciate your patronage!

Payment Options: 

You may make payments for your purchases on (https://shopdandv.com/L) using the following options: 

* Valid credit/debit cards (VISA or MasterCard) 

* Valid debit cards (VISA or MasterCard), subject to authorization by your issuing bank for online transactions 

(https://shopdandv.com/) accepts all VISA and MasterCard credit and debit cards and ensures a secure transaction environment through an advanced payment handling process. 

For enhanced security of your payment data, you will be automatically redirected to the acquiring bank’s payment gateway, where all necessary transaction details (such as credit/debit card number, expiration date, CVV, etc.) are entered on a secured payment page. These details are encrypted using Industrial Strength Cipher and securely transmitted to your card-issuing bank for authorization. At no point during or after the transaction does D&V by Diya and Vishwas have access to or store your complete card details. For further information, please refer to our Privacy Policy. 

In some cases, credit/debit card authorization may fail initially due to server issues with your card-issuing bank. If this occurs, we recommend attempting the transaction again until a successful notification is received. 

Occasionally, bank payment servers or card-issuing bank servers may be temporarily unavailable. In such instances, a message will be displayed informing you of the issue. You may continue browsing and add items to your cart, which will be saved for up to 24 hours, allowing you to return later and complete the payment. 

Your card will be charged in Indian Rupees (INR), and the amount reflected in your card statement will be in your local currency, as per the exchange rates and policies of your card-issuing bank.