Terms & Conditions

Welcome to (https://shopdandv.com/). By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms, along with our Privacy Policy and any other relevant policies, govern your use of the website and define the relationship between you (“user,” “visitor,” “you,”or “your”) and D&V by Diya and Vishwas (“we,” “us,” “our,” or “the company”).

This website, including all information, products, and services made available through it, is operated by D&V by Diya and Vishwas, its subsidiaries and affiliates. Your use of this website is subject to the terms outlined herein, as well as any additional policies, notices, or terms that may apply to specific sections, services, or transactions conducted through the website. 

By continuing to browse or use this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, you should refrain from using our website. We reserve the right to modify, update, or change these Terms at any time, and it is your responsibility to review them periodically to stay informed of any updates. 

The terms “(https://shopdandv.com/)” and “(https://shopdandv.com/),” “we,” “us,” or “our” refer to the entity that owns and operates this website, with its registered office at (Address). The term “you” refers to any individual who accesses, browses, or uses this website. 

Copyright: 

All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of (https://shopdandv.com/) or its licensed content providers. The collective arrangement and presentation of all content on this site are the sole property of (https://shopdandv.com/) and are protected by applicable intellectual property laws. Additionally, all software used on this website is owned by https://shopdandv.com/) or its authorised software providers. Unauthorized use, reproduction, or distribution of any content is strictly prohibited. 

Trademarks: 

Your use of (https://shopdandv.com/) and its content does not grant you any rights to copyrights, designs, trademarks, or any other intellectual property, including the website’s software, HTML, and underlying code. All such rights remain the exclusive property of (https://shopdandv.com/) and its licensors. Any unauthorized use, reproduction, or infringement of our trademarks or intellectual property, whether registered or under registration, will result in legal action.

Electronic Communications:

By visiting (https://shopdandv.com/) or contacting us via email, you are engaging in electronic communication. You consent to receive communications from us electronically, whether through email or by notices posted on our website. You acknowledge that all agreements, notifications, disclosures, and other communications provided electronically fulfill any legal requirement that such communications be in writing. 

Site Access: 

(https://shopdandv.com/) grants you a limited, non-exclusive, and revocable right to access and use this website for personal, non-commercial purposes. However, this does not permit you to download, modify, reproduce, distribute, sell, or exploit any portion of the website without prior written consent. Commercial use of any content, including product listings, descriptions, pricing, or data extraction through automated tools such as bots or data mining software, is strictly prohibited. Additionally, you may not use any proprietary elements of the website—such as images, text, page layouts, or branding—nor incorporate (https://shopdandv.com/)’s name or trademarks into meta tags or hidden text without explicit written permission. Unauthorized use of any kind will result in the termination of the limited rights granted. You are allowed to create a limited, revocable, and non-exclusive hyperlink to the homepage of (https://shopdandv.com/), provided it does not misrepresent or harm the brand, its affiliates, or its offerings in any way. However, using (https://shopdandv.com/) logos, trademarks, or proprietary graphics as part of the link requires prior written approval. 

User Account: 

By using this site, you are responsible for maintaining the confidentiality of your account credentials, including your password, and for restricting access to your device. You agree to accept full responsibility for any activities conducted under your account. 

The user agrees access to their contact details such as customer name, email address, account password, phone number, shipping address and previous orders and transactions (including product and pricing details, the date of purchase, transaction information, payment history, etc.). 

The user’s transaction and banking details, including credit/debit card number, cardholder name, expiration date, CVV, and any other information required for online payments, are not stored or accessed by this website. Instead, these details are securely processed and managed by our trusted payment gateway partner. 

(https://shopdandv.com/) and its affiliates reserve the right, at their sole discretion, to refuse service, terminate accounts, modify or remove content, and cancel orders as deemed necessary. 

Reviews, Comments, Communications, and Other Content: 

Visitors are welcome to post reviews, comments, and other content; send e-Gift Certificates and communications; and submit suggestions, ideas, questions, or other materials, provided that such content is not unlawful, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise harmful, objectionable, or injurious to third parties. Additionally, submitted content must not contain software viruses, political campaigning, commercial solicitations, chain letters, mass mailings, or any form of spam.

Users must not use a false email address, impersonate any individual or entity, or otherwise mislead others regarding the origin of a message, card, or other content. (https://shopdandv.com/) reserves the right, but is not obligated, to monitor, remove, or edit any content at its sole discretion. However, the website does not routinely review posted content.

By submitting content, unless explicitly stated otherwise, you grant (https://shopdandv.com/) and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content globally in any media format. Additionally, you grant (https://shopdandv.com/), its affiliates, and sublicensees the right to use the name associated with the submitted content, if they choose. 

By posting content, you confirm that you own or otherwise control all rights to the material, that the content is accurate, and that its use does not violate this policy or harm any person or entity. You agree to indemnify (https://shopdandv.com/) and its affiliates against any claims arising from the content you provide.

While (https://shopdandv.com/) has the right to monitor, edit, or remove content, it assumes no responsibility or liability for any content posted by users or third parties. 

Risk of Loss: 

All purchases made on (https://shopdandv.com/) are fulfilled under a shipment contract, meaning that ownership and the risk of loss for the items transfer to you once they are handed over to the shipping carrier. 

Product Descriptions: 

(https://shopdandv.com/) and its affiliates strive to provide product descriptions and other content on this website as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, or other content on this site will always be entirely accurate, complete, reliable, current, or free from errors. Variations in color, texture, or detailing may occur due to differences in display settings or manufacturing processes, and minor discrepancies may exist between the product received and its representation on the website.

In the event that a product purchased from (https://shopdandv.com/) does not match its description, your sole remedy is to return the item in its original, unused condition in accordance with our return policy. We encourage customers to review product details carefully before making a purchase and to reach out to our customer support team for any clarifications. 

Pricing: 

Unless otherwise stated, the List Price displayed for products on our website, whether in Indian Rupees or foreign currency, represents the full price of the item inclusive of GST(applicable in India), except for Delivery fees and VAT charged which would depend on the order’s shipping destination. 

While we make every effort to ensure pricing accuracy, occasional errors may occur. In such cases, if the correct price of an item is lower than the listed price, we will charge the lower amount and proceed with shipping. However, if the correct price is higher than the listed price, we will, at our discretion, either contact you for further instructions before processing the order or cancel the order and notify you accordingly. Please note that this pricing policy applies exclusively to products sold and shipped directly by (https://shopdandv.com/). All prices displayed on the website are quoted in Indian Rupees (INR) unless otherwise specified. 

For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

Sizing: 

The fit of our clothing is influenced by various factors, including the cut, fabric, and overall style of each garment. Certain designs are intentionally crafted for a looser, more relaxed silhouette, providing comfort and ease of movement, while others are tailored for a more structured, form-fitting look to accentuate the body’s natural shape. Additionally, different fabrics drape and stretch differently, which may affect how a garment sits on your body. To ensure the best fit for your preferences, we highly recommend referring to our detailed sizing guide, which provides specific measurements and guidelines to help you select the most suitable size. If you are between sizes or need further assistance, our customer support team is available to guide you in making the right choice. 

Product Properties: 

Every D&V creation is a testament to the artistry of handcrafted techniques, made using the finest natural fibersand showcasing the rich heritage of traditional craftsmanship. The subtle variations in color, texture, and finish are inherent to handmade products, adding to their uniqueness and charm. Our collections celebrate age-old crafts, including hand embroidery, hand-spinning, dyeing, weaving, and intricate wood block printing, each carried out by skilled artisans who bring every piece to life with meticulous attention to detail.

 Hand embroidery, in particular, is a labor-intensive process that involves delicate needlework, often requiring hours—or even days—of craftsmanship. These fine embellishments, created using traditional techniques, result in intricate patterns that reflect the beauty of heritage artistry. 

To achieve the most vibrant and long-lasting hues, we incorporate both vegetable dyes and commercial dyes, ensuring a balance between sustainability and color richness while striving to minimize our environmental footprint. Slight irregularities in weave, print, or embroidery are not flaws but rather signatures of authenticity, as true handloom craftsmanship embraces the beauty of organic variation over mechanical uniformity.

Wash care: 

Dry Clean Only – Always opt for professional dry cleaning to protect delicate embroidery and embellishments. 

Spot Clean with Care – Use a soft cloth and mild detergent for minor stains; avoid scrubbing. 

Avoid Machine & Hand Washing – Water and agitation can loosen embroidery and damage embellishments. 

Proper Storage – Store in a cool, dry place wrapped in muslin; avoid plastic covers. 

Handle Gently – Be cautious with jewelry and rough surfaces to prevent snags.

 Ironing & Steaming – Use low heat with a cotton cloth over the garment or opt for steaming

Colors: 

We strive to present the colors of our products as accurately as possible on our website. However, due to differences in screen settings, resolutions, and display properties, the actual product color may vary slightly from what appears on your device. While we ensure high-quality imaging, we cannot guarantee an exact match between on-screen colors and the physical product.

Disclaimer of Warranties and Limitation of Liability: 

This website is provided by (https://shopdandv.com/) on an “as is” and “as available” basis. We make no representations or warranties, express or implied, regarding the operation of this site, its content, materials, or products. By accessing and using this site, you acknowledge that you do so at your own risk. 

To the fullest extent permitted by law, (https://shopdandv.com/) disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the website, its servers, or any emails sent from (https://shopdandv.com/) are free from viruses or other harmful elements.

 Under no circumstances shall (https://shopdandv.com/) be liable for any damages arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, or consequential damages. 

As a merchant, we hold no responsibility for any loss or damage resulting from the decline of transaction authorization due to the cardholder exceeding the limit mutually agreed upon with our acquiring bank. 

Indemnification: 

You agree to defend, indemnify, and hold harmless D&V by Diya and Vishwas, along with its officers, directors, employees, shareholders, affiliates, agents, successors, assigns, and all parties involved in the creation, production, or operation of this website, from any claims, damages, costs, and expenses—including attorney fees—arising from or related to your use of the site. 

Application Law:

By accessing (https://shopdandv.com/), you agree that these Terms of Use and any disputes arising between you and (https://shopdandv.com/) or its affiliates shall be governed by the laws of India. Any legal matters shall fall under the exclusive jurisdiction of the Indore High Court, without reference to conflict of law principles. 

Disputes: 

Any dispute related to your visit to (https://shopdandv.com/) or any products purchased through the website shall be resolved through confidential arbitration in Mumbai, India. However, if you have violated or threatened to violate (https://shopdandv.com/)’s intellectual property rights, the company may seek injunctive or other appropriate relief in any court within India or internationally, and you agree to the exclusive jurisdiction of such courts.

 Arbitration under this agreement shall be conducted in accordance with the prevailing rules of the Indian Arbitration Act. The arbitrator’s decision shall be final and binding and may be enforced as a judgment in any court of competent jurisdiction. 

To the maximum extent permitted by law, arbitration under this agreement shall not be combined with any other arbitration involving a different party, whether through class action proceedings or otherwise.

Site Policies, Modification, and Severability: 

Please review the other policies on our website, as they also apply to your visit to (https://shopdandv.com/). We reserve the right to modify our website, policies, and these Terms of Use at any time. If any provision is found to be invalid, void, or unenforceable for any reason, it shall be considered separate from the rest of the terms and will not impact the validity or enforceability of the remaining provisions.

Country of Origin: India 

Contact Information: 

For any queries, you can reach us at: Email: getintouch.dandv@gmail.com  

Phone: +91 90090 26364

E-mail: getintouch.dandv@gmail.com 

Address: 

Thank you for choosing D&V by Diya and Vishwas. We appreciate your patronage!